How customers opt in
SMS is optional. In the online quote form, a customer may choose Text as the preferred communication method and must separately check the SMS consent box. The customer can instead choose email or call and still submit the quote request. The SMS checkbox is not preselected.
What messages are sent
Messages are transactional and relate to a requested quote or service, such as quote updates, appointment confirmations or changes, crew/service status, payment or receipt information, and replies to customer questions. Marketing text campaigns are not part of the standard booking workflow.
Frequency and charges
Message frequency varies with the service request and customer interaction. Most active requests receive only the messages needed to manage the quote and appointment. Message and data rates may apply.
Opt out and help
Reply STOP to opt out of further text messages. Reply START to opt back in. Reply HELP for assistance, or email hello@clutterevictionco.com.
Mobile information
Mobile phone numbers and SMS consent information are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may use service providers such as our communications platform only as necessary to deliver and operate the requested messaging service.